Chinese
1. Returns & Replacements
We stand behind the quality of our camera modules and offer timely support in case of defects or performance issues.
After-Sales Process:
Please describe the issue and provide batch number and quantity details.
Share relevant photos or videos to help us assess the situation quickly.
Our engineers will provide remote assistance to help identify and resolve the issue.
If needed, products can be returned for inspection and improvement for future orders.
We will arrange replacements or offer a credit for confirmed issues in future orders.
2. Ordering
You can place an order by contacting us directly, or reaching out to our sales representatives. Our team is happy to help you select the right camera module for your needs.
3. Payment, Pricing & Promotions
We offer flexible payment options including wire transfer, PayPal, and other secure methods.
For standard products, a quote is usually provided within 24 hours.
Production starts with a 50% deposit, and the remaining 50% is paid before shipment.
For long-term partners and large-volume orders, we are open to discussing special pricing or promotions.
